Privacy Policy

The enquiry form asks for your name, your email address and a description of what you would like help with. You may also add a company or business name, a budget range and a timeline. When you email us directly, we receive your email address and whatever you include in your message.

Please do not send sensitive personal information (such as health, financial account or government ID details) or confidential business files through the form.

If you choose Book appointment, the website loads Google Calendar's booking page, or opens it in a new tab. Nothing from Google loads in the contact section until you choose it. Google collects the details you enter there (by default your name and email address), creates the appointment and Google Meet invitation, and may use cookies and security tools such as reCAPTCHA. Google handles that information under its own privacy policy. We receive the booking details in our calendar and use them to prepare for and hold the meeting.

The Copy entered email button copies your email address to your device's clipboard only; it does not send it anywhere.

Hosting and security: when you visit, our hosting provider Vercel receives standard technical information such as your IP address, browser and device type, the page requested and the time of the request. We use it to deliver the website, keep it secure and prevent abuse. For example, the enquiry form briefly holds IP addresses in memory to limit repeated submissions.

Vercel Web Analytics: we use Vercel Web Analytics to count page views. Vercel states that it does not use third-party cookies and identifies visits with a hash of the request that is discarded after 24 hours. It records items such as the page, referrer, approximate location (country, region and city), browser, operating system and device type. We see this only as aggregated statistics.

Google Analytics (optional): if Google Analytics 4 collection is enabled and you choose Accept analytics, we use it to understand visits to public pages, service exploration, contact and booking-link clicks, and whether an enquiry was accepted. Google Analytics uses cookies, and Google receives technical information such as your IP address and browser and device details. Advertising features and Google signals are turned off, and advertising consent is always denied.

We do not send your name, email address, phone number, company name or message contents to Google Analytics. The page addresses we send omit query parameters and fragments. A booking-link click is not evidence of a completed appointment.

We do not use advertising cookies. Vercel Web Analytics works without cookies. Google Analytics cookies (named _ga and _ga_ followed by an ID) are set only after you accept analytics. Google may set its own cookies when you open the booking page.

Your analytics choice is saved in your browser's local storage under upstrid.analytics-consent.v1 for up to 180 days. If your browser cannot save the choice, a temporary session flag keeps analytics off.

Rejecting analytics does not stop you from contacting us or using the website. You can change or withdraw your choice at any time with Analytics preferences in the footer of every page. Withdrawing stops future Google Analytics collection and removes Google Analytics cookies that this site can access. It does not erase information already collected.

Some browsers send a Do Not Track signal. There is no common standard for responding to it, and our website does not change its behaviour when it receives one. We do not track you across other websites, and Google Analytics runs only if you accept it.

Other companies may collect information about your online activities over time and across different websites when you use their services. For example, Google may do so when you open the booking page or, if you accept analytics, through Google Analytics, under Google's own policies.

We use information for practical business and website purposes.

We do not sell your personal information and we do not use it for targeted advertising.

We use service providers for practical parts of the website and business: Vercel for hosting, security logs and Web Analytics; Resend to deliver enquiry emails to us and your confirmation email to you; the email provider that hosts our mailbox; Google for Calendar appointments and Google Meet; and, if enabled and accepted, Google Analytics. Other providers may be used for email, security, storage or business operations.

These providers process information to provide their services and under their own terms and privacy policies. We may also disclose information when required by law or when reasonably necessary to protect the website, the business or other people.

We keep enquiry emails and booking details only as long as reasonably needed for communication, project evaluation, business records, follow-up, dispute handling or legal obligations, and we delete them when they are no longer needed. Retention can be longer when a request becomes a project.

Our email delivery and hosting providers keep their own delivery and request logs for limited periods under their terms. Our Google Analytics setting keeps event and user data for two months without resetting on new activity; aggregated reports may remain available longer. That setting does not control retention of enquiry emails or other business records.

You can ask us to delete your information at any time by emailing support@techsvk.com.

We are based in the United States. Our service providers may process information in the United States and in other countries where they operate, and privacy protections may differ between countries. If you contact us from outside the United States, your information will be handled in the United States.

You can ask us what personal information we hold about you, to correct it, or to delete it. Depending on where you live, you may have other rights under local law, such as restricting or objecting to certain uses.

To make a request, email support@techsvk.com with the subject “Privacy request” and tell us what you would like us to do. We may ask you to confirm that you control the email address you used. We will respond within a reasonable time and within any period the law requires. We will not treat you differently for making a request. We may keep information when the law permits or requires it.

The website is meant for businesses and adults. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

We use reasonable measures to protect information. However, no website, email system, or internet transmission is 100% secure.

We may update this Privacy Policy when the website, our tools, our services or legal requirements change. We will post the updated policy on this page and change the effective date at the top. If a change is material, we will also say so at the top of this page.

For privacy questions or requests, contact SVK Bawal LLC (Upstrid), Kansas City, Missouri, USA, at support@techsvk.com.